Privacy Policy

Galvia Digital (“we”, “us”, “our”) is a B2B software development and digital consultancy company based in Belfast, Northern Ireland. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or interact with our content.

Information we collect

We collect limited personal data, primarily through contact forms and gated resources such as research reports, surveys, and downloadable content. This may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title

We do not offer user accounts, logins, or payment processing on our website.

We also collect anonymous usage data through analytics tools to understand how visitors use our site.

How we use your information

We use your information for the following purposes:

  • To respond to enquiries submitted via contact forms
  • To provide access to requested resources, research, or reports
  • To send newsletters or relevant B2B communications
  • To conduct direct outreach where we believe the information shared may be relevant or useful to you
  • To improve our website, content, and services through analytics and performance insights

Our processing of personal data is based on one or more of the following lawful bases under GDPR:

  • Consent (for example, when you submit a form or opt in to communications)
  • Legitimate interests (B2B marketing, relationship management, and service improvement)

Analytics and cookies

We use Google Analytics to collect anonymised information about how visitors use our website, such as pages visited, time spent on the site, and general location. This data does not directly identify individuals and is used solely to improve our website and content.

You can control or disable cookies through your browser settings.

Third-party services

We use trusted third-party service providers to operate our website and manage communications, including:

  • Website hosting and infrastructure
  • Customer relationship management (CRM) systems
  • Email and newsletter distribution platforms
  • Analytics services

These providers process personal data only on our instructions and are subject to appropriate data protection and confidentiality obligations. We do not sell personal data to third parties.

Data storage and security

We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, or alteration. Personal data is retained only for as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

International data transfers

Some of our service providers may store or process data outside the UK or EEA. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent legal mechanisms, to protect your data in line with GDPR requirements.

Your rights under GDPR

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Withdraw consent at any time where processing is based on consent
  • Request data portability where applicable

To exercise any of these rights, you can contact us using the details below.

Contact

If you have any questions about this Privacy Policy or how we handle personal data, or if you wish to exercise your data protection rights, please contact us via the details provided on our website.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate. The most current version will always be published on our website.